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Service 07 / Automation

Remove the steps a person repeats

We map the work your team does by hand, connect the tools involved, and build pipelines, with AI where it earns its place, so the repeated steps run on their own.

Process automation by Flavian Digital: connect your tools and remove the manual steps
What you get

Three things you can count on

01

Workflow mapping

A written map of the process as it runs today, every handoff and copy-paste included, with the steps worth automating marked.

02

Tool integrations

Connections between the systems you use: CRM, email, spreadsheets, e-commerce, accounting, support desks, your own database.

03

AI-assisted pipelines

Classification, extraction, summarising and drafting steps added where a model does the job reliably, with a human check where it does not.

How it runs

From brief to handover

01

Observe the process

We watch how the work is done now and write it down. You confirm the map before anything is quoted.

02

Quote the automation

A fixed written quote covering which steps are automated, which stay manual, and how failures are handled.

03

Build and run in parallel

The automation runs alongside the manual process until the outputs match.

04

Switch over and handover

Manual steps are retired, monitoring is in place, and the pipeline and accounts are yours.

Deliverables

What lands in your hands

Process mapWeek 1

A diagram and written description of the current workflow, with time spent per step.

Automation plan and quoteWeek 1

Which steps are automated, with what tools, the fixed price, and what is left for people.

Working pipelineBuild

The integrations and jobs, deployed on accounts in your name, running on a schedule or on triggers.

Monitoring and alertsBuild

Failure alerts to the channel you choose, with logs you can read without a developer.

Runbook and handoverHandover

How to pause, rerun, change inputs and extend the pipeline, plus every credential.

1 parallel run before any manual step is retired.Our standard on every process automation project
Questions

Questions about process automation

Which tools can you connect?+

Anything with an API or an export. Common ones are Google Workspace, Microsoft 365, Shopify, WooCommerce, HubSpot, Notion, Airtable, Slack, Telegram and custom databases.

Do you use Zapier or Make?+

When they fit, yes, on your account. For heavier or cheaper-to-run pipelines we write code and host it on your infrastructure. The quote explains the choice.

Where does AI fit in?+

Steps that involve reading, sorting or drafting text, such as triaging emails, extracting invoice data or drafting replies. Anything where mistakes are expensive keeps a human approval step.

What happens when something fails?+

You get an alert, the failed item is held rather than lost, and the runbook tells you how to rerun it. We can also keep monitoring it under a retainer.

Tell us what you need built.

A person on the team replies, usually the same business day.

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